Last Updated: November 2025
At acag.org.pk (Apni Chhat Apna Ghar Program Information Portal), we value your privacy and are fully committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect the information of visitors who browse or interact with our website.
By using acag.org.pk, you acknowledge and agree to the terms described in this Privacy Policy. If you do not agree, please discontinue the use of our website.
1. Information We Collect
When you visit or interact with our website, we may collect two types of data: personal information and non-personal information.
(a) Personal Information (if provided)
You may voluntarily provide personal details when using our contact forms or subscribing to updates. This may include:
- Full Name
- Email Address
- Contact Number
- CNIC or identification details
- Any additional information you choose to share in a message or form submission
(b) Non-Personal Information
We automatically collect certain non-identifiable data to help us improve our platform, such as:
- Browser type, operating system, and device information
- IP address and referring URLs
- Pages visited, time spent on the website, and user behavior patterns
(c) Third-Party Link Data
If you click on external links (such as acag.punjab.gov.pk or other related portals), those sites may collect data under their own privacy policies. We recommend reviewing their policies before submitting personal details.
2. How We Use Your Information
We use the collected information to provide a secure, relevant, and efficient user experience. This may include:
- Delivering accurate ACAG Program guides, updates, and eligibility information
- Improving website content, performance, and functionality
- Responding to user questions, feedback, or inquiries
- Sending newsletters, updates, or important announcements (only if you subscribe)
- Preventing fraudulent activity and ensuring compliance with applicable regulations
We do not use your personal information for any unauthorized marketing or unrelated purposes.
3. Cookies and Tracking Technologies
Our website may use cookies, analytics scripts, and similar tracking tools to enhance user experience and improve performance.
- Cookies help us recognize returning visitors, remember preferences, and analyze website traffic.
- You can choose to disable cookies through your browser settings. However, doing so may limit some features or functionalities.
- These tracking tools do not store personally identifiable information unless you choose to provide it.
4. Third-Party Services
We may use third-party technologies such as:
- Google Analytics – to analyze traffic trends and improve usability.
- Google Ads / AdSense – to display relevant advertisements based on your browsing patterns.
- Social Media Plugins – to facilitate content sharing and engagement.
Please note:
- These third-party services may use cookies and data collection methods under their own privacy policies.
- We are not responsible for how external services manage, use, or store your information.
You are advised to review their privacy terms when interacting with them.
5. Data Sharing and Security
We prioritize your data privacy and never sell, trade, or rent your personal information. However, information may be disclosed under specific circumstances:
- Legal or Regulatory Requests: When required by law or government authorities.
- Fraud Prevention or Security Measures: To safeguard our website and users.
We use appropriate security technologies including SSL encryption, limited access protocols, and routine monitoring to protect your information.
However, please note that no online platform or data transmission can guarantee 100% security.
6. Your Rights
As a user of acag.org.pk, you have full control over your personal information. You may:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal data, subject to applicable legal limitations.
- Opt out of newsletters or promotional communications at any time.
For any such requests, please contact us at official@acag.org.pk. Our team will respond within 7–10 business days.
7. Children’s Privacy
Our website and content are intended for general public awareness and not targeted toward children under 13 years of age.
We do not knowingly collect personal data from minors. If such information is identified, it will be immediately deleted from our systems.
8. Updates to This Privacy Policy
We may update or revise this Privacy Policy periodically to reflect:
- Changes in laws or regulatory frameworks
- Updates to our services or data-handling practices
- Enhancements to user privacy and website functionality
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page regularly to stay informed about how we protect your information.
9. Contact Us
If you have any questions, feedback, or privacy-related concerns, please contact us using the details below:
📧 Email: official@acag.org.pk
🌐 Website: https://acag.org.pk
Our team strives to respond promptly and ensure your privacy-related queries are resolved with care and transparency.