BISP Payment Not Received? Top Reasons & Quick Fixes
The Benazir Income Support Programme BISP Payment Not Received Reasons Fixes is Pakistan’s largest social protection program, helping millions of low-income families through quarterly cash transfers.
Under the program, eligible women and families receive Rs. 10,500 every quarter through JazzCash, Easypaisa, or partner banks.
However, sometimes payments get stuck, delayed, or rejected. Let’s explore the top reasons behind these issues and the easiest ways to fix them.
Top Reasons Why Your BISP Payment Is Not Received
1. Biometric Verification Failure
The most common reason for non-payment is failed thumb or biometric verification at the payment center.
Why it happens:
- Faded or unclear fingerprints
- Faulty biometric devices
- Technical error at NADRA or BISP server
Quick Fix:
- Visit the nearest NADRA office and re-verify your fingerprints.
- Ask the payment agent to clean the scanner properly and try multiple fingers.
- Elderly or disabled persons can nominate a family member (through NADRA verification) to receive payment.
2. CNIC Expired or Blocked
If your CNIC (Computerized National Identity Card) has expired, the payment will automatically be stopped.
Quick Fix:
- Renew your CNIC immediately at NADRA.
- Wait for 7–10 working days for your information to update in the BISP database.
- After renewal, visit your nearest BISP Tehsil Office to confirm reactivation.
3. BISP Account Inactive or Blocked
Your BISP beneficiary account can be deactivated for multiple reasons — especially if your PMT (Poverty Measurement Test) score has changed or your information is missing.
Quick Fix:
- Visit the BISP Tehsil Office and ask for account reactivation.
- If your PMT score is above 32, your payments may be temporarily stopped for verification.
- Apply for a re-survey to update your data.
4. Payment Still in Processing or Verification
Sometimes the payment is under process and not yet transferred to your account.
Quick Fix:
- Check your payment status online at 8171.bisp.gov.pk.
- Enter your CNIC number and verification code.
- If it says “Payment in Process,” wait for the next payment cycle (within 7–15 days).
5. Wrong Bank or Mobile Account Details
Incorrect mobile number, bank account, or withdrawal code can cause payment delays.
Quick Fix:
- Confirm your registered mobile number (JazzCash or Easypaisa).
- Re-link your CNIC with the correct account.
- Visit the nearest BISP franchise to update your mobile number.
Read Also: Benazir Taleemi Wazaif Slip November 2025 – Download Your School Verification Online
6. Delay Due to New Payment System (Digital Wallet)
In 2025, BISP introduced digital payment wallets for faster transfers. Some old beneficiaries face temporary delays during this transition.
Quick Fix:
- Make sure you have registered your BISP Digital Wallet (Benazir Card or T-Cash Card).
- If you haven’t received it yet, visit your Tehsil BISP Office and register.
7. Payment Hold Due to Survey Mismatch
If your household data doesn’t match NADRA records or your household members are already registered under another ID, payment may be held.
Quick Fix:
- Visit your nearest 8171 Dynamic Registration Center.
- Correct your family details or CNIC information.
- Keep the token slip as proof of your re-verification.
8. Technical Errors at Payment Centers
Sometimes, the issue is not on your side. It may be a technical problem at the POS (Point of Sale) or BISP’s backend server.
Quick Fix:
- Wait 24–48 hours and try again.
- If the issue persists, call the BISP Helpline 0800-26477.
- Avoid giving your CNIC or PIN to unauthorized agents.
Read More: BISP Thumb Verification Fixed November 2025 – Receive Payment Without Fingerprint Issues
How to Check Your BISP Payment Status Online (2025 Update)
Follow these steps to check whether your BISP Payment Not Received Reasons Fixes has been received or not:
- Visit 8171.bisp.gov.pk
- Enter your 13-digit CNIC number
- Type the captcha code displayed on the screen
- Click on “Submit” or “Check Eligibility”
- The portal will show your payment status — Paid, Pending, or Under Verification
Alternatively, you can also check your status via SMS:
Send your CNIC number to 8171 from your registered mobile number.
Alternative Ways to Receive Your Payment
If your BISP payment is delayed due to system or fingerprint issues, try these alternative methods:
- Method 1: Use another finger or retry the thumb verification 3 times.
- Method 2: Visit another BISP-authorized payment center.
- Method 3: Request non-biometric verification through your local BISP Office (for senior citizens).
- Method 4: Use your Benazir Card or T-Cash Card at partner ATMs.
BISP Helpline and Complaint Procedure
If all methods fail, you can file a formal complaint to resolve your issue.
In-Person Complaint:
Visit your nearest BISP Tehsil Office with:
- Original CNIC
- B-Form (if child stipend case)
- Proof of payment issue (slip or SMS)
How to Update Your BISP Information
Outdated data can also cause payment failure. Keep your information up to date by following these steps:
- Go to the nearest BISP Dynamic Registration Desk.
- Bring your CNIC, children’s B-Forms, and household details.
- The staff will update your family record and PMT score.
- Within 15 days, your payment will resume automatically if eligible.
Latest BISP Payment Schedule 2025
| Payment Type | Amount (PKR) | Month | Distribution Channel |
|---|---|---|---|
| Benazir Kafalat Payment | 10,500 | November 2025 | JazzCash / Easypaisa / Bank |
| Benazir Taleemi Wazaif | 2,500–4,000 | Ongoing | BISP Partner Centers |
| Benazir Nashonuma | 3,000–5,000 | Ongoing | Hospitals & BISP Centers |
Note: Payment schedule may vary by district or region.
District-Wise BISP Payment Status
| Province | Payment Start Date | Helpline / Office |
|---|---|---|
| Punjab | 5–10 November 2025 | Lahore, Multan, Faisalabad BISP Tehsil Offices |
| Sindh | 6–12 November 2025 | Karachi, Hyderabad, Sukkur Offices |
| KPK | 8–14 November 2025 | Peshawar, Mardan, Swat Offices |
| Balochistan | 10–15 November 2025 | Quetta, Khuzdar, Gwadar Offices |
What to Do If Payment Is Still Not Received After 30 Days
If you’ve waited more than 30 days and still haven’t received your BISP payment:
- Visit your nearest BISP Tehsil Office in person.
- Bring your CNIC and previous payment receipts.
- Request to check your transaction ID or reference number.
- If funds were deducted but not received, your issue will be escalated to the BISP Director (Finance).
- Once approved, payment will be reissued within 10 working days.
Tips to Avoid Future Payment Issues
✅ Always keep your CNIC active and updated
✅ Keep your mobile SIM (registered on your CNIC) active
✅ Avoid middlemen or unauthorized agents
✅ Re-verify your data every 2 years through the Dynamic Survey
✅ Save your transaction slips and SMS confirmations
Read Also: Pakistan Gold Rate 12 November 2025 – Updated 24K Tola, Gram & Ounce Prices
FAQs BISP Payment Not Received Reasons Fixes
1. Why did I not receive my BISP payment this month?
Your payment may be delayed due to biometric issues, CNIC expiry, account blockage, or verification under process. Check your status at 8171.bisp.gov.pk.
2. How can I re-verify my BISP account?
Visit the nearest BISP Tehsil Office with your CNIC. The staff will check your PMT score and help re-activate your account.
3. Can I change my mobile number for BISP?
Yes. You can update your registered number by visiting your nearest BISP franchise or office.
4. What if my fingerprint is not matching?
You can request a non-biometric payment method through NADRA and authorize a family member.
5. How long does it take to receive delayed payment?
Usually, within 7–15 working days after verification or correction of data.
6. Is there any fee for updating BISP information?
No. All BISP services, including registration and complaint handling, are 100% free of cost.
Conclusion
If your BISP payment is not received, don’t worry. In most cases, it’s a temporary delay caused by biometric or technical issues. By following the steps above — verifying your CNIC, checking your online status, and contacting the helpline — you can quickly resolve your issue and receive your payment.
Remember, BISP is continuously upgrading its systems to make payment delivery faster, digital, and more transparent across Pakistan.
